Having been a captive agent for 27 years, I’ve seen a great deal of change and much of it not in favor of the agent. That’s when I decided I needed a change myself and became an independent agent. Having talked to and researched several cluster organizations, Couri, and in particular Steve Woodworth, stood out. Steve was the only representative that didn’t start off by proclaiming that his group was the ‘best.’ He was also the only one who took the time to meet face to face. He was very forthcoming in the workings of an independent agency and encouraged me to talk to other groups and gather as much information as possible. In the end, it was the sense of honesty, integrity, open communication and agent support that made me decide to join Couri. And in my short tenure with Couri, I quickly realized I had made a BIG mistake…I should have made the move years sooner!